Wednesday, September 15, 2010
Akron Main Post Office
675 Wolf Ledges Pkwy
Akron OH 44309

Welcome to National PCC Day! We are here to jointly celebrate
“America’s Partnership” with the Akron/Canton, Greater Cleveland, Steel Valley Youngstown, and Mansfield Postal Customer Councils.

Cost: $15/person which includes registration, continental breakfast and lunch.

Lunch and Continental Breakfast

One Attendee $15.00 Two Attendees $30.00 Three Attendees $45.00 Four Attendees $60.00

The agenda is as follows:

• 7:45 am – 8:15 am Registration & Continental Breakfast
• 8:15 am – 8:25 am Welcome ~ Intro All PCC Co-Chairs
• 8:25 am – 8:35 am Opening Remarks ~ Todd Hawkins, District Manager, Northern Ohio District
• 8:35 am – 9:35 am Workshop ~ “Best Kept Secrets of the NCSC”
• 9:35 am – 10:35 am Workshop ~ “Business Customer Gateway”
• 10:35 am – 11:00 am Break/Visit – USPS Table and US Postal Inspection Service
• 11:00 am – 11:45 am LUNCH
• 11:45 am – 12:45 pm Live Broadcast by Postmaster General & Local Awards
• 12:45 pm – 1:00 pm Keynote address ~ Megan Brennan, Eastern Area Vice President, Pittsburgh PA
• 1:00 pm – 2:00 pm Workshop ~ “January 2011 Mailing Services Price Change Proposal”

NPCC Day Professional Certificate Option Available!

The US Postal Service will provide a “Quality Addressing and Mailing Insight Professional Certificate” to all those who attend the Postmaster General satellite broadcast and all three workshops presented on National PCC Day.